Implementation Engineer

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Implementation Engineer

Do you like to make sure things run smoothly? Would you like to work for a progressive organisation whose focus is to develop online authorisation services in a socially responsible industry? Do you always aim to serve your clients' best interest? Reach out to us and let's discuss this position!

Full-time · The Hague, Netherlands

Your role

The Implementation Engineer delivers value by always aiming to save time and costs. This is achieved by analysing workflows and developing internal and external knowledge bases to improve internal operations and transparency of procedures. 

As Implementation Engineer, you operate within the areas of technical implementation, knowledge base management, hardware management, IT operations and communication (internal and external).

The IT Operations team is one of the most essential departments of the organisation, and therefore one of the most multifunctional ones. We are looking for people that we can invest in, with the intention of keeping them with us long-term.

About Digidentity

Everybody should be able to identify, authenticate and authorise themselves online in a simple and secure manner. That is our mission! Digidentity develops and provides solutions for secure digital communication between individuals, companies and Governmental agencies. For this purpose, we are continually developing new services and improving existing ones, such as ‘Virtual Smartcard Technology’. This is to provide a unique digital identity, which a user keeps complete control of.

Digidentity is specialised in the delivery of certificates, authentication services and digital signatures. We work on systems which are currently being used by millions of users.

What can you expect?

  • Working closely with people and established systems to ensure smooth operations;
  • Regular re-assessment of needs in an innovation driven environment;
  • Maintaining a solid structure for updating and sharing company knowledge;
  • Informal office atmosphere;
  • Taking responsibility and sharing knowledge are key;
  • We work with Agile methodologies, following the Scrum methodology;

  • Digidentity consists of 80 international team members;
  • Free lunch is offered, and you can enjoy it together with your team;
  • Coffee, tea, fruit and soft drinks are always available;
  • An easily accessible office location in The Hague and travel expenses are covered.

What do we expect?

  • Onboarding implementation partners for designated products;
  • Supplying clear technical documentation;
  • Providing support and troubleshooting for successful client implementations;
  • Bridging responsibilities to simplify operational workflows;
  • Facilitating operational success in both internal and client-facing processes;
  • Comfortable in the fast-paced sector that Digidentity operates in.

Knowledge and Experience

  • 2+ years of relevant experience in an operational software development environment;
  • Well developed communication skills both verbally and written;
  • Strong time and priority management skills;
  • Knowledgeable in one or more scripting languages;
  • Able to quickly adapt to new technologies;
  • Good understanding of the Dutch and English language, written and spoken.


Please fill out the application form. If you have any additional questions please contact our recruiter via

Acquisition is not appreciated. No budget for Sponsorship.